Branch Sales & Service Specialist

First Citizens Bank; Florence (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Florence, SC is looking for a Sales and Service Representative to process transactions and assist customers in person. You will educate customers about bank capabilities and resources while supporting the branch team in meeting sales goals.

Responsibilities include identifying referral opportunities and maintaining accurate, compliant operations day-to-day in a busy branch environment.

Qualifications

• High School Diploma or GED and at least 6 months of customer service experience.
• Sales experience is preferred but not required.

Responsibilities

• Process transactions and handle customer service requests in the branch.
• Identify and refer sales opportunities to the appropriate bank partner.
• Foster customer awareness of bank capabilities, tools, and resources.
• Ensure accuracy and compliance in daily branch operations.

Skills

Communication Skills

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank in Florence, SC is looking for a Sales and Service Representative to process transactions and assist customers in person. You will educate customers about bank capabilities and resources while supporting the branch team in meeting sales goals.

Responsibilities include identifying referral opportunities and maintaining accurate, compliant operations day-to-day in a busy branch environment.