Branch Sales & Service Pro: Drive Customer Wins

First Citizens; Nampa (ID); On-site; USD 34,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a personable Sales and Service Representative to join our branch team in Idaho. You will handle transactions, assist customers, and educate them about bank tools and services while identifying referral opportunities to the branch partner.

Strong communication, empathy, and adaptability are essential as you work with colleagues to deliver friendly, accurate service and help customers meet their financial goals in a fast-paced retail banking environment.

Qualifications

• High school diploma or GED required.
• Minimum 6 months of customer service experience.
• Ability to learn banking products and services.

Responsibilities

• Process transactions and assist customers in the branch.
• Refer sales opportunities to bank partners and educate customers.

Skills

Interpersonal skills

Customer service

Sales awareness

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a personable Sales and Service Representative to join our branch team in Idaho. You will handle transactions, assist customers, and educate them about bank tools and services while identifying referral opportunities to the branch partner.

Strong communication, empathy, and adaptability are essential as you work with colleagues to deliver friendly, accurate service and help customers meet their financial goals in a fast-paced retail banking environment.