Customer-First Banking Sales & Service Pro

First Citizens Bank; Bellevue (WA); On-site; USD 26,000 - 37,000; Full time

Job summary

First Citizens Bank in Bellevue, WA is seeking a Sales and Service Representative to process transactions, assist customers with account servicing, and educate clients about bank capabilities, including digital tools.

You will support branch sales by identifying opportunities and referring clients to the right bank partner, while delivering courteous service and building strong relationships with customers and teammates.

Qualifications

• High School Diploma or GED and 6 months customer service, cash handling
• Preferred Area of Experience: Sales, previous banking
• Skill(s): Financial literacy, Knowledge of retail banking products and services

Responsibilities

• Engaging customers in conversation to understand their banking needs and preferences
• Processing transactions accurately and efficiently
• Providing assistance with account servicing needs
• Facilitating customer awareness and education of bank services, including digital banking capabilities
• Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Skills

Communication skills

Customer service

Sales skills

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank in Bellevue, WA is seeking a Sales and Service Representative to process transactions, assist customers with account servicing, and educate clients about bank capabilities, including digital tools.

You will support branch sales by identifying opportunities and referring clients to the right bank partner, while delivering courteous service and building strong relationships with customers and teammates.