Branch Sales & Service Leader | Growth & Compliance

The Atlantic Federal Credit Union; Union (NJ); On-site; USD 44,000 - 55,000; Full time

Job summary

The Atlantic Federal Credit Union seeks a Branch Supervisor to lead all sales and service activities in the Union, NJ branch. The role aims for deposit growth, loan growth, and high member and staff satisfaction.

You will supervise the branch team, ensure compliance with policies and federal regulations, and support administrative objectives while delivering personalized banking services to members. This is a full-time supervisory position at a credit union that values service excellence.

Qualifications

• Customer service skills and knowledge of branch operations.
• Ability to supervise staff and coordinate daily activities.
• Strong decision-making abilities in handling member transactions and risk.

Responsibilities

• Lead and direct all sales and service activities in the branch.
• Ensure branch meets deposit and loan growth goals.
• Maintain compliance with NCUA and regulatory requirements.
• Oversee training and development of branch staff.
• Manage branch cash and balancing with accuracy.
• Conduct weekly staff meetings for information flow.
• Support administrative and operational objectives.
• Ensure sound operating controls and conduct audits as needed.
• Maintain knowledge of financial products and delivery methods.
• Exercise supervisory responsibility for the team.
• Foster member and employee satisfaction as a priority.

Skills

Member service

Supervisory experience

Decision making

Training

Education

High School diploma

Job description

The Atlantic Federal Credit Union seeks a Branch Supervisor to lead all sales and service activities in the Union, NJ branch. The role aims for deposit growth, loan growth, and high member and staff satisfaction.

You will supervise the branch team, ensure compliance with policies and federal regulations, and support administrative objectives while delivering personalized banking services to members. This is a full-time supervisory position at a credit union that values service excellence.