Branch Sales & Service Leader

F.N.B. Corporation

Camp Hill (Cumberland County)

On-site

USD 52,000 - 68,000

Full time

11 days ago

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Job summary

F.N.B. Corporation's Assistant Branch Manager in Camp Hill, PA, leads a retail branch team, drives sales through referrals, and ensures smooth branch operations while handling customer transactions and digital banking tools.

You will develop referral networks, manage leads, and promote cross-selling of bank products in a courteous, professional manner. Strong management, communication, and banking policy knowledge are essential for success.

Qualifications

High School diploma or GED.
Minimum 2 years in a related role.
Strong customer service and communication skills.
Knowledge of banking policies, procedures, consumer products and services.
Sales and customer service skills.

Responsibilities

Promotes sales through referral management and outbound calling.
Recommend bank products and services to meet customer needs.
Incorporate FNB digital products into interactions.
Input and maintain data quality for referrals and customers.
Lifecycle management of new and existing relationships.
Coach branch staff on prescribed sales activities and huddles.
Coordinate operational duties: scheduling, directing workflow, opening/closing, vault cash.
Perform teller transactions as needed.
Assist with other duties and projects.
All employees must manage risk per FNB risk program.
Ensure compliance with regulatory laws and company procedures.