Retail Branch Leader - Drive Sales & Service Excellence

F.N.B. Corporation; Pittsburgh (Allegheny County); On-site; USD 48,000 - 72,000; Full time

Job summary

F.N.B. Corporation's Pittsburgh area branch is seeking an Assistant Branch Manager to help lead the sales team, deliver exceptional customer service, and ensure branch operations run smoothly.

You will develop a referral network, coach staff, oversee daily transactions, and promote digital banking products, while adhering to bank policies and regulatory requirements. Qualified candidates have a high school diploma or GED and at least two years in a related role; mortgage licensing knowledge is a

Qualifications

• High School diploma or GED is required.
• Strong customer service and communication abilities.
• Experience in banking or retail sales a plus.

Responsibilities

• Promotes sales through referral management and leads.
• Input and maintain data quality for referrals and customers.
• Coach branch staff and monitor sales results.
• Handle branch operations and traditional teller duties as needed.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Interpersonal skills

Detail oriented

Microsoft Word/Excel/PowerPoint

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation's Pittsburgh area branch is seeking an Assistant Branch Manager to help lead the sales team, deliver exceptional customer service, and ensure branch operations run smoothly.

You will develop a referral network, coach staff, oversee daily transactions, and promote digital banking products, while adhering to bank policies and regulatory requirements. Qualified candidates have a high school diploma or GED and at least two years in a related role; mortgage licensing knowledge is a