Branch Sales & Service Associate

First Citizens Bank; Derby (KS); On-site; USD 32,000 - 46,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative to join our Derby, Kansas branch. You will handle customer transactions, respond to inquiries, and educate customers on available bank products and tools.

You’ll also identify sales opportunities and refer them to bank partners, helping drive branch performance and customer satisfaction. The role emphasizes strong communication, adaptability and teamwork within a fast-paced banking environment.

Qualifications

• Excellent communication and customer service skills.
• Knowledge of bank products and services.

Responsibilities

• Process transactions and assist customers in branch.
• Identify and refer sales opportunities to bank partners.

Skills

Financial literacy

Retail banking

Sales

Education

HS Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to join our Derby, Kansas branch. You will handle customer transactions, respond to inquiries, and educate customers on available bank products and tools.

You’ll also identify sales opportunities and refer them to bank partners, helping drive branch performance and customer satisfaction. The role emphasizes strong communication, adaptability and teamwork within a fast-paced banking environment.