Bank Teller: Customer Service & Sales Champion

First Citizens Bank; Derby (KS); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Benefits program

Job summary

First Citizens Bank in Derby, KS seeks a friendly Sales and Service Representative (Bank Teller) to handle transactions and assist customers with banking needs. You will promote bank products, identify referrals, and support a collaborative branch team in delivering exceptional service.

Candidates should have a high school diploma or GED and at least six months of customer service experience, strong communication, adaptability, and teamwork.

Qualifications

• High School Diploma or GED required.
• At least six months of customer service experience.
• Strong communication and interpersonal skills.
• Ability to adapt quickly to new information and technology.
• Sales oriented with ability to refer opportunities.

Responsibilities

• Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.

Skills

Communication

Customer service

Adaptability

Teamwork

Flexibility

Sales

Education

High School Diploma or GED

Job description

First Citizens Bank in Derby, KS seeks a friendly Sales and Service Representative (Bank Teller) to handle transactions and assist customers with banking needs. You will promote bank products, identify referrals, and support a collaborative branch team in delivering exceptional service.

Candidates should have a high school diploma or GED and at least six months of customer service experience, strong communication, adaptability, and teamwork.