Branch Sales Leader & Customer Experience Coach

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Clyde (KS); On-site; USD 50,000 - 75,000; Full time

Job summary

SouthState Bank in Saint Cloud, Florida, is seeking an Assistant Branch Manager to help lead the branch, drive sales, and provide outstanding service to customers. You will support the Branch Manager in daily operations, supervise staff, and ensure compliance with banking rules while promoting our Gold Service Standards.

The ideal candidate has 3+ years in banking in customer service or sales, a bachelor's degree or equivalent banking experience, and strong leadership and communication skills.

Qualifications

• High School Diploma or equivalent.
• Bachelor's degree or banking experience preferred.
• 3+ years in banking customer service, sales, or branch management.
• Strong leadership and communication skills.
• Proficient with PC and banking systems.

Responsibilities

• Assist Branch Manager in leading the branch to achieve sales goals.
• Supervise staff and manage performance, promotions, and schedules.
• Open new deposit accounts and explain services.
• Process loan applications within lending authority.
• Handle customer problems with courtesy and resolve issues.
• Maintain branch security and regulatory compliance.

Skills

Leadership

Communication skills

Customer service

Sales experience

Problem-solving

Organizational skills

Training skills

Education

Bachelor's degree

Job description

SouthState Bank in Saint Cloud, Florida, is seeking an Assistant Branch Manager to help lead the branch, drive sales, and provide outstanding service to customers. You will support the Branch Manager in daily operations, supervise staff, and ensure compliance with banking rules while promoting our Gold Service Standards.

The ideal candidate has 3+ years in banking in customer service or sales, a bachelor's degree or equivalent banking experience, and strong leadership and communication skills.