Branch Sales & Customer Solutions Specialist

Grainger; Louisville (KY); On-site; USD 25,000 - 33,000; Full time

Job summary

Grainger is hiring a Branch Sales Associate in Louisville to provide solutions to walk-in customers while also performing warehouse tasks. You will manage orders, assist with merchandising, and maintain branch standards.

The position offers hourly compensation in the stated range, with opportunities to engage across customer service and inventory activities within Grainger’s branch environment.

Qualifications

• Flexibility to work within branch hours.
• Ability to lift up to 50 pounds unassisted.
• Learn and operate powered industrial equipment.

Responsibilities

• Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
• Look for ways to maximize sales opportunities and encourage customer loyalty.
• Adapt communication style to differing audiences in email, over phone, or in person.
• Pick, prepare, and stage will call orders/shipping product.
• Prepare customer backorders and put away other stock received.
• Help with merchandising and perform showroom replenishment.
• Perform inventory counts.
• Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
• Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
• Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Skills

Customer service

Strong communication

Flexibility

Tools

Point-of-sale systems

Warehouse systems

Job description

Grainger is hiring a Branch Sales Associate in Louisville to provide solutions to walk-in customers while also performing warehouse tasks. You will manage orders, assist with merchandising, and maintain branch standards.

The position offers hourly compensation in the stated range, with opportunities to engage across customer service and inventory activities within Grainger’s branch environment.