Branch Sales & Customer Experience Lead

Grainger; Jackson (MS); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

Company holidays

401(k) matching

Employee discounts

Tuition reimbursement

Student loan refinancing

Financial counseling

Maternity support

Parental leave

Job summary

Grainger in Jackson, MS is seeking a Branch Sales Specialist (full-time) to connect with walk-in customers and support the branch team. You will drive sales, ensure accurate orders, and help with warehouse tasks as needed.

This role requires a high school diploma, at least 1 year in related work, the ability to lift up to 50 pounds, and comfort operating powered equipment. Training starts day one with comprehensive benefits.

Qualifications

• High School Diploma or equivalent is required.
• 1+ years of experience in related field.
• Lift up to 50 pounds unassisted and heavier loads with assistance.
• Adapt communication and style to differing audiences (in writing, email, phone, or in person).
• Operate powered industrial equipment.

Responsibilities

• Serve as subject matter expert for branch team members.
• Maximize sales opportunities and lead showroom promotions and product specials.
• Oversee the customer experience including product selection, order entry, loading customer vehicle.
• Navigate computer applications for customer-facing and warehouse activities.
• Support branch sales focus to maximize customer loyalty.

Skills

Communication skills

Customer service

Team collaboration

Education

High School Diploma or equivalent

Tools

Powered industrial equipment

Job description

Grainger in Jackson, MS is seeking a Branch Sales Specialist (full-time) to connect with walk-in customers and support the branch team. You will drive sales, ensure accurate orders, and help with warehouse tasks as needed.

This role requires a high school diploma, at least 1 year in related work, the ability to lift up to 50 pounds, and comfort operating powered equipment. Training starts day one with comprehensive benefits.