Branch Sales Specialist: Elevate Customer Experience

W.W. Grainger, Inc.; Youngstown (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Life insurance

401(k) plan

PTO & holidays

Tuition reimbursement

Student loan refinancing

Job summary

W.W. Grainger, Inc. is hiring Branch Sales Specialists to connect with walk-in customers, drive sales, and support team members. You will help customers choose products, process orders accurately, and assist with warehouse tasks under the Branch Manager.

The role requires a high school diploma and at least one year of related experience, with the ability to lift up to 50 pounds and operate powered equipment. Benefits start on day one and include a 401(k) plan and paid time off.

Qualifications

• High School Diploma or equivalent.
• 1+ years of experience in related field.
• Lift 50 pounds unassisted and heavier loads with assistance.
• Adapt communication and style to differing audiences.
• Operate powered industrial equipment.

Responsibilities

• Use inclusive behaviors and multi-task/prioritization to serve as subject matter expert for branch team members.
• Maximize sales opportunities, take ownership and lead showroom promotions and product specials.
• Oversee the customer experience including product selection, order entry, picking and loading.
• Navigate several computer applications for customer-facing and warehouse activities.
• Perform branch-sales focused actions to maximize sales opportunities and loyalty.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma or equivalent

Job description

W.W. Grainger, Inc. is hiring Branch Sales Specialists to connect with walk-in customers, drive sales, and support team members. You will help customers choose products, process orders accurately, and assist with warehouse tasks under the Branch Manager.

The role requires a high school diploma and at least one year of related experience, with the ability to lift up to 50 pounds and operate powered equipment. Benefits start on day one and include a 401(k) plan and paid time off.