Branch Sales Associate: Customer Experience & Sales

Jobtailor; Ogden (UT); On-site; USD 18,000 - 23,000; Full time

Job summary

Jobtailor in Ogden, UT seeks a customer-focused Retail Associate to connect with walk-in customers, assist with product selection, and process orders while safely handling merchandise. You will optimize sales opportunities and foster customer loyalty, ensuring a smooth, high-quality experience from entry to vehicle pick-up.

The role involves operating warehouse equipment, navigating computer systems, and maintaining branch appearance.

Qualifications

• Demonstrates strong customer service skills by effectively managing the customer experience, maximizing sales opportunities, and ensuring compliance with safety guidelines.
• Proficient in operating powered industrial equipment and navigating various computer systems for efficient order processing and inventory management.

Responsibilities

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences via email, phone, and in person
• Pick, prepare, and stage will-call orders and shipping product
• Prepare customer backorders and put away received stock
• Help with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance
• Report to the Branch Manager

Skills

Customer Service

Sales Maximization

Inventory Management

Safety Compliance

Communication

Tools

Warehouse Management Systems

Computer Systems

Job description

Jobtailor in Ogden, UT seeks a customer-focused Retail Associate to connect with walk-in customers, assist with product selection, and process orders while safely handling merchandise. You will optimize sales opportunities and foster customer loyalty, ensuring a smooth, high-quality experience from entry to vehicle pick-up.

The role involves operating warehouse equipment, navigating computer systems, and maintaining branch appearance.