Branch Sales & Customer Experience Specialist

Jobtailor; Madison (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Jobtailor in Madison, WI is seeking a customer-focused Retail Associate to connect with walk-in customers and maximize sales. You will guide product selection, process orders, and ensure a smooth checkout while maintaining a safe, organized showroom.

The role requires flexibility within branch hours, ability to lift up to 50 lbs, and proficiency with computer-based order entry and inventory tasks. Join a team-driven, safety-conscious environment with opportunities for growth.

Qualifications

• Flexibility to work any time within branch hours of operation.
• Ability to lift up to 50 pounds unassisted and heavier with help.
• Learn and operate powered industrial equipment.
• Agree to safety guidelines and comply with all process standards.

Responsibilities

• Provide solutions and connect with walk-in customers using guidance and knowledge.
• Maximize sales opportunities and create customer loyalty.
• Manage the customer experience from product selection to checkout.
• Adapt communication style to customers via email, phone, or in person.
• Prepare will-call orders and shipping products.
• Assist with merchandising and showroom replenishment.
• Perform inventory counts.
• Navigate computer systems for customer and warehouse tasks.
• Report to the Store Manager.

Skills

Customer Service

Sales Maximization

Communication

Adaptability

Team Collaboration

Inventory Management

Tools

Powered Industrial Equipment

Order Entry Systems

Inventory Scanning Devices

Job description

Jobtailor in Madison, WI is seeking a customer-focused Retail Associate to connect with walk-in customers and maximize sales. You will guide product selection, process orders, and ensure a smooth checkout while maintaining a safe, organized showroom.

The role requires flexibility within branch hours, ability to lift up to 50 lbs, and proficiency with computer-based order entry and inventory tasks. Join a team-driven, safety-conscious environment with opportunities for growth.