Flexible Hours Branch Sales & Customer Experience

Jobtailor; Farmington (NM); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

Jobtailor in Farmington, NM seeks a customer-focused retail associate to provide solutions for walk-in customers, maximize sales, and manage end-to-end customer experiences. You will handle product selection, order entry, and safe loading for customers, while adapting communication across channels.

The role requires flexibility within branch hours, ability to lift up to 50 pounds, and operation of powered equipment. Strong customer service, merchandising, and teamwork are essential to success.

Qualifications

• Demonstrates strong customer service and sales focus.
• Ability to handle inventory and order processing accurately.
• Comfort working with multiple computer systems and tools.
• Commits to safety guidelines and PPE requirements.

Responsibilities

• Provide solutions and connect with walk-in customers using guidance, knowledge, and a winning attitude
• Maximize sales opportunities, create customer loyalty, and exceed customer expectations
• Manage the entire customer experience, including product selection, accurate order entry, safely picking product, and safely loading customer vehicles
• Adapt communication style to differing audiences via email, phone, or in person
• Pick, prepare, and stage will-call orders and shipping product
• Prepare customer backorders and put away received stock
• Assist with merchandising and showroom replenishment
• Perform inventory counts
• Navigate different computer systems for customer-facing and warehouse activities
• Perform housekeeping tasks to maintain branch appearance standards
• Report to the Branch Manager

Skills

Order Entry

Inventory Counts

Product Selection

Merchandising

Warehouse Navigation

Communication

Adaptability

Customer Loyalty Building

Team Collaboration

Computer Systems

Tools

Computer Systems

Job description

Jobtailor in Farmington, NM seeks a customer-focused retail associate to provide solutions for walk-in customers, maximize sales, and manage end-to-end customer experiences. You will handle product selection, order entry, and safe loading for customers, while adapting communication across channels.

The role requires flexibility within branch hours, ability to lift up to 50 pounds, and operation of powered equipment. Strong customer service, merchandising, and teamwork are essential to success.