Branch Retail Manager: Drive Growth & Service

southern bank and trust; Cole Camp (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Southern Bank and Trust is seeking a Branch Retail Manager to lead sales, deposits growth, customer service, and branch operations in a community-focused role. You will coach staff, manage risk, and drive profitability while ensuring regulatory compliance and security at the branch level.

The role involves developing new deposit business, expanding customer relationships, and representing the bank in the community through events and outreach.

Qualifications

• Associate’s degree or high school diploma or equivalent with five years’ banking/finance sales and customer service
• Excellent understanding of bank products and services
• Experience in managing people in a goal setting environment with sales targets
• Strong communication and interpersonal skills
• Proficient computer skills

Responsibilities

• Takes the lead in acquiring, expanding and retaining customer relationships by partnering with Loan Officers or Community Bank Presidents to develop a business development strategy
• Develops new customer relationships and/or retains and expands existing relationships by cross-selling bank products
• Ensures branch profitability and deposit growth; manages branch operations and customer service quality
• Provides coaching and supervision to staff; evaluates performance and conducts reviews
• Ensures compliance with bank regulations and security procedures

Job description

Southern Bank and Trust is seeking a Branch Retail Manager to lead sales, deposits growth, customer service, and branch operations in a community-focused role. You will coach staff, manage risk, and drive profitability while ensuring regulatory compliance and security at the branch level.

The role involves developing new deposit business, expanding customer relationships, and representing the bank in the community through events and outreach.