Branch Retail Leader: Growth, Service & Leadership

Southern Bank; Missouri; Sur place; USD 80 000 - 110 000; Plein temps

Résumé du poste

Southern Bank seeks a Branch Retail Manager to drive sales, profitability, and customer service at the retail branch level. You will lead operations, coach staff, and develop new deposit opportunities while ensuring regulatory compliance and security.

Collaboration with loan officers and community engagement are key to success in this role. The position requires five years of banking/finance sales and customer service with an Associate’s or High School diploma, and offers responsibility over

Qualifications

• Ability to think strategically and translate plans into action.
• Excellent understanding of bank products and services.
• Experience in building a customer base via marketing techniques.
• Proficient in business products (e.g. Cash Management, Remote Deposit Capture).
• Excellent customer service and interpersonal communication skills.

Responsabilités

• Lead sales, production, and profitability of the retail branch.
• Develop new deposit business and coach staff to achieve goals.
• Supervise operations, security, and staff performance.
• Participate in community events to drive branch visibility.
• Ensure compliance with bank regulations and maintain customer confidentiality.
• Plan branch activities and monitor performance against targets.

Connaissances

Strategic thinking

Bank products knowledge

Marketing techniques

Cash management

Remote Deposit Capture

Customer service

Interpersonal communication

People management

Computer skills

Formation

Associate’s degree or high school diploma or equivalent with five years’ banking/finance sales and customer service

Description du poste

Southern Bank seeks a Branch Retail Manager to drive sales, profitability, and customer service at the retail branch level. You will lead operations, coach staff, and develop new deposit opportunities while ensuring regulatory compliance and security.

Collaboration with loan officers and community engagement are key to success in this role. The position requires five years of banking/finance sales and customer service with an Associate’s or High School diploma, and offers responsibility over