Personal Banker: Grow Customer Relationships

PNC; Fishers (IN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with match

Paid time off

Job summary

PNC is seeking a Personal Banker based at the North by Northeast Branch in Fisher, IN. The role focuses on acquiring and deepening relationships, delivering a high-quality customer experience, and leveraging the bank’s ecosystem to drive solutions and loyalty.

Candidates should bring a customer-service mindset, strong communication skills, and the ability to balance sales with risk management in a fast-paced branch environment.

Qualifications

• Associates or equivalent degree and related experience.
• Typically requires 3+ years experience.
• Background checks required by Consumer Financial Protection Bureau regulations.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined sales process, including outbound calling and lobby engagement.
• Creates customer loyalty and grows wallet share by positioning PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Manages risk and participates in daily branch operations with accuracy.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker based at the North by Northeast Branch in Fisher, IN. The role focuses on acquiring and deepening relationships, delivering a high-quality customer experience, and leveraging the bank’s ecosystem to drive solutions and loyalty.

Candidates should bring a customer-service mindset, strong communication skills, and the ability to balance sales with risk management in a fast-paced branch environment.