Branch Paint Sales & Customer Care Lead

The Sherwin-Williams Company; Lincoln (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

The Sherwin-Williams Company in Lincoln, NE is seeking a Branch Coordinator to work closely with commercial paint customers, identify needs, answer questions about products, and recommend the right solutions.

You will help resolve customer concerns, maintain product quality and display standards, stock shelves, tint and mix products, and support deliveries as needed. This is a full-time role at Store #703250 with starting pay of $20 per hour.

Qualifications

• Minimum 18 years old and legally authorized to work.
• Ability to lift up to 50 lbs frequently; up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams rating requirement (meets expectations) for internal applicants.
• Previous experience in delivery, retail, or customer service is preferred.

Responsibilities

• Deliver high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer service

Sales

Multilingual

Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company in Lincoln, NE is seeking a Branch Coordinator to work closely with commercial paint customers, identify needs, answer questions about products, and recommend the right solutions.

You will help resolve customer concerns, maintain product quality and display standards, stock shelves, tint and mix products, and support deliveries as needed. This is a full-time role at Store #703250 with starting pay of $20 per hour.