Branch Operations Supervisor - DuPont Branch

America's Credit Union; United States; In loco; USD 32.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full Medical, Vision and Dental

Generous PTO

401k with match up to 6%

Bonus opportunities

11 Paid holidays

Paid Bereavement Leave

Paid Jury Duty leave

Long term disability and lifeinsurance

Mortgage discounts

Training and advancement opportunities

Volunteer opportunities

Annual employee event

Employee Assistance Program

Descrizione del lavoro

America's Credit Union is seeking a Branch Operations Supervisor to drive branch success, support daily operations, coach staff, and implement new products and processes to enhance member service.

You will grow the branch, foster relationships with members, promote deposits, and collaborate with investments and mortgage teams, while representing ACU in the community.

Competenze

• Associates or Bachelors Degree with at least two years in a financial institution or related field.
• One to two years of supervisory experience and/or demonstrated leadership skills.
• One year of experience in the selection and hiring of staff, preferably in a financial institution.

Mansioni

• Help the branch grow and meet sales targets.
• Foster strong relationships with key members.
• Coach and mentor tellers and new accounts/loans staff in sales and service tasks.
• Promote and deliver deposit services to members.
• Refer opportunities to investments and mortgage teams and ensure referrals return to the branch.
• Assist in branch needs from loan applications to new account openings and teller services.
• Represent the credit union in the community by participating in events and organizations.

Conoscenze

Supervisory experience

Leadership

Hiring experience

Bondable

Formazione

Associates or Bachelors Degree

Descrizione del lavoro

Our DuPont team is looking for a Branch Operations Supervisor! where youll play a key role in driving branch success and delivering exceptional member service. In this role you will support daily operations, coach and help implement new products, services, and process improvements. If you're committed to operational excellence and strong member relationships wed love to meet you!!

What you'll do:

• Help the branch grow and meet sales targets
• Foster strong relationships with key members
• Coach and mentor the teller and new accounts/loans staff in their sales and service tasks
• Promote and deliver deposit services to our members
• Refer opportunities to the investments and mortgage teams and work with them to ensure referrals come back to the branch
• Assist in branch needs – from taking loan applications to new account opening and teller services – ensuring top-notch service
• Represent the credit union in the community by participating in events and organizations - be the local face of the credit union

Branch Hours

Monday - Friday: 9:00am - 5:30pm

The pay range:

$23.24 - $31.25 per hour

Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time.

What we offer:

We are committed to providing an enjoyable work environment and outstanding job opportunities, while providing excellent benefit options to meet our employees short and long-term goals. We have a reputation for offering an outstanding benefit package to our employees that work 30 or more hours per week.

• Full Medical, Vision and Dental benefits
• Generous PTO (Paid Time Off)
• 401k with match up to 6%
• Bonus opportunities
• 11 Paid holidays
• Paid Bereavement Leave
• Paid Jury Duty leave
• Company paid long term disability and life insurance
• Mortgage discounts
• Training and advancement opportunities
• Paid volunteering at ACU sponsored events
• Annual employee event for all staff and their families
• Employee Assistant Program (EAP)
• and more!

What you will bring:

• Associates or Bachelors Degree and two years of experience in a financial institution or related field. Related work experience may be substituted, year for year, for educational requirements
• One to two years of previous supervisory experience and/or demonstrated leadership skills
• One year of experience in the selection and hiring of staff; preferably within a financial institution or related industry
• Must be bondable

Grow With Us:

• Teller Essentials – get those basics down!
• Product Fitness – unleash your selling powers!
• MSR Advance Program – master member service!
• Lending Boot Camp – conquer loan applications!
• Manager Training – further develop and master your skills!

ACU is an Equal Opportunity and Affluent Action Disability/Veteran employer. As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law.