Branch Operations Specialist: Counter & Warehouse Fulfillment

Motion & Flow Control Products, Inc.

Santa Maria (CA)

Hybrid

USD 42,000 - 54,000

Full time

5 days ago
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Job summary

Motion & Flow Control Products, Inc. is seeking a Branch Operations Associate for our Santa Maria, CA location.

This role combines counter/service responsibilities with warehouse and light production duties, handling orders, stock, and customer pickups in a fast-paced industrial distribution setting. Key tasks include providing prompt customer service, processing orders, stocking inventory, building hose assemblies, and shipping products.

Qualifications

  • Excellent customer service and communication skills; ability to work with a wide variety of people.
  • Detail-oriented with solid organizational skills and the ability to multi-task in a fast-paced environment.
  • Basic computer proficiency including Word, Excel, and Outlook; Epicor Prophet 21 experience is a plus.

Responsibilities

  • Provide prompt, professional counter, phone, and electronic customer service; respond to inquiries, orders, and complaints.
  • Process sales, quotes, and production orders in the system; maintain documentation and paperwork.
  • Estimate and communicate order/delivery timelines based on inventory levels and production schedules.
  • Receive, inspect, stock, and verify incoming products; stock to proper locations.
  • Pull, pick, allocate, and distribute product to fulfill orders; operate RF scanner as required.
  • Build hose assemblies and perform quality checks; assist with testing and finishing.
  • Package, label, and ship orders; ensure shipments are accurate and secure.

Skills

Customer service
Communication
Detail-oriented
Basic math
Forklift certification
Driver's license
On-site attendance

Education

High school diploma or equivalent

Tools

Epicor Prophet 21
Microsoft Word
Excel
Outlook
RF scanner

Job description

Motion & Flow Control Products, Inc. is seeking a Branch Operations Associate for our Santa Maria, CA location.

This role combines counter/service responsibilities with warehouse and light production duties, handling orders, stock, and customer pickups in a fast-paced industrial distribution setting. Key tasks include providing prompt customer service, processing orders, stocking inventory, building hose assemblies, and shipping products.

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