Branch Operations & Security Lead

Gulf Coast Bank & Trust Company; Hattiesburg (MS); On-site; USD 42,000 - 64,000; Full time

Job summary

Gulf Coast Bank & Trust Company in Mississippi is seeking an Operations Officer who will perform Universal Banker duties and oversee day-to-day operations to ensure excellent customer service and proper security measures.

You will open/close the branch, manage staff, monitor cash and general ledger activity, supervise transactions, and act as branch manager when needed. The role requires strong leadership, attention to detail, and firm adherence to regulatory requirements.

Qualifications

• Strong customer service ethic and ability to resolve issues.
• Knowledge of regulatory and compliance requirements.
• Ability to mentor Universal Bankers and manage schedules.
• Attention to detail and confidentiality.

Responsibilities

• Oversee daily branch operations and scheduling.
• Monitor branch cash general ledger and recap to maintain cash limits.
• Ensure daily processing of customer transactions and night depository.
• Maintain internal controls and regulatory compliance.
• Protect confidential information and passwords.
• Balance on-site ATM if present and troubleshoot.
• Coordinate with facilities management for branch upkeep.
• Conduct monthly security meetings and train staff.

Skills

Customer service

Team supervision

Regulatory compliance

Cash handling

Problem solving

Multi-tasking

Security awareness

Job description

Gulf Coast Bank & Trust Company in Mississippi is seeking an Operations Officer who will perform Universal Banker duties and oversee day-to-day operations to ensure excellent customer service and proper security measures.

You will open/close the branch, manage staff, monitor cash and general ledger activity, supervise transactions, and act as branch manager when needed. The role requires strong leadership, attention to detail, and firm adherence to regulatory requirements.