Branch Operations & Scheduling Specialist

Clark Pest Control; Stockton (CA); Vor Ort; USD 30.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Insurance

Life and AD&D Insurance

Employee Assistance Plan

401(k) Plan with Company Match

Pet Insurance

Zusammenfassung

Clark Pest Control is seeking a Branch Administrator to support field teams and manage scheduling, billing, and payroll processes. You will handle customer inquiries, coordinate routes, and ensure accurate record-keeping in PestPac, while aiding HR and corporate functions. A strong emphasis on professional communication and organization is required.

The role offers competitive hourly pay, benefits, and the opportunity to work within a team that values autonomy and accountability.

Qualifikationen

• Customer service experience handling difficult situations
• Strong interpersonal skills and confidentiality
• Excellent written and spoken communication
• Proficiency in Microsoft Office
• Ability to read simple instructions and memos

Aufgaben

• Support pest and WDO field personnel with schedules and account notes
• Resolve escalated customer service issues to ensure excellent experience
• Answer calls and schedule service appointments; identify customer needs
• Navigate PestPac to track routes and optimize schedules
• Assist payroll and corporate HR with processes
• Process stops and refunds in PestPac as needed
• Maintain Saturday schedules for field personnel
• Maintain and balance office cash and petty cash

Kenntnisse

Customer Service

Interpersonal Skills

Oral Communication

Written Communication

Numerical ability

MS Office

English proficiency

Tools

PestPac

Microsoft Office Suite

Jobbeschreibung

Clark Pest Control is seeking a Branch Administrator to support field teams and manage scheduling, billing, and payroll processes. You will handle customer inquiries, coordinate routes, and ensure accurate record-keeping in PestPac, while aiding HR and corporate functions. A strong emphasis on professional communication and organization is required.

The role offers competitive hourly pay, benefits, and the opportunity to work within a team that values autonomy and accountability.