Branch Administrator: Customer & Operations Lead

Clark Pest Control of Stockton, Inc.; Stockton (CA); Vor Ort; USD 30.000 - 32.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Life Insurance

AD&D Insurance

401(k) Match

Pet Insurance

Employee Assistance Plan

Zusammenfassung

Clark Pest Control of Stockton, Inc. is seeking a Branch Administrator to support field teams in a fast-paced pest control operation. You will coordinate schedules, payroll, billing, and customer communications to ensure smooth service delivery.

The role emphasizes customer service, accuracy in PestPac tasks, and collaboration with branch leadership. This position offers comprehensive benefits and ongoing training to help you grow with the company.

Qualifikationen

• Customer service: handle difficult situations; respond promptly to needs.
• Interpersonal skills: resolve conflicts; maintain confidentiality; listen well.
• Oral communication: speak clearly; ensure understanding; respond to questions.
• Written communication: write clearly; correct spelling/grammar; present data.
• Ability to read simple instructions and data; perform basic math with money.
• Proficient with Word, Excel, and Outlook.

Aufgaben

• Provide support to field personnel: scheduling, notes, autopay setup, payroll issues.
• Resolve escalated customer service issues; coordinate with branch leadership for resolution.
• Answer calls and schedule/confirm service appointments; assess customer needs.
• Navigate PestPac to track routes and optimize schedules.
• Assist payroll to ensure accurate processing.

Kenntnisse

Customer Service

Interpersonal Skills

Oral Communication

Written Communication

Math & Office Skills

Microsoft Office Suite

Tools

PestPac

Microsoft Office

Jobbeschreibung

Clark Pest Control of Stockton, Inc. is seeking a Branch Administrator to support field teams in a fast-paced pest control operation. You will coordinate schedules, payroll, billing, and customer communications to ensure smooth service delivery.

The role emphasizes customer service, accuracy in PestPac tasks, and collaboration with branch leadership. This position offers comprehensive benefits and ongoing training to help you grow with the company.