Branch Operations Coordinator

Rollins, Inc.; Stockton (CA); Vor Ort; USD 30.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Insurance

Life and AD&D Insurance

401(k) Plan with Company Match

Pet Insurance

Employee Assistance Plan

Zusammenfassung

Clark Pest Control in Stockton, CA seeks a Branch Administrator to support field teams and manage day‑to‑day office operations. You will handle scheduling, customer interactions, and payroll tasks, ensuring accurate records and smooth service delivery.

Applicants should have strong communication skills, proficiency in Microsoft Office, and experience with PestPac. The role may include occasional overtime and Saturdays.

Qualifikationen

• Customer service experience and strong phone etiquette.
• Ability to handle multiple tasks with accuracy and speed.
• Proficient in Microsoft Office: Word, Excel, Outlook.
• Clear written and verbal communication for internal/external customers.
• Ability to follow instructions and handle confidential information.
• Comfort with basic arithmetic and cash handling.

Aufgaben

• Provide support to field personnel: schedules, changes, accounts notes, autopay setup, payroll issues, uniforms.
• Resolve escalated customer service issues and coordinate with branch leadership.
• Answer inbound calls and make outbound calls to schedule and confirm service appointments.
• Navigate PestPac to track routes and optimize schedules.
• Support payroll processing and assist with billing projects as needed.
• Maintain branch day-to-day operations and handle office tasks and paperwork.

Kenntnisse

Customer Service

Interpersonal Skills

Oral Communication

Written Communication

Reading Comprehension

Microsoft Office

PestPac

Tools

PestPac

Jobbeschreibung

Clark Pest Control in Stockton, CA seeks a Branch Administrator to support field teams and manage day‑to‑day office operations. You will handle scheduling, customer interactions, and payroll tasks, ensuring accurate records and smooth service delivery.

Applicants should have strong communication skills, proficiency in Microsoft Office, and experience with PestPac. The role may include occasional overtime and Saturdays.