Branch Operations & Scheduling Coordinator

Paramount Builders, Inc.; Roanoke (VA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Health benefits after 30 days

401(k) with company match after 90days

Holiday pay after 30 days

PTO with unlimited rollover

Company-provided tools

Opportunities for advancement

Employee-led committees

Supportive team environment

Job summary

Paramount Builders, Inc. is seeking a highly organized Branch Coordinator to support project execution, customer communication, scheduling, and branch operations. You will be the main contact for customers throughout their projects in a fast-paced environment.

This role offers weekly pay and benefits. It provides opportunities for growth within a supportive team focused on delivering exceptional customer experiences from start to finish.

Qualifications

• High school diploma or GED.
• Minimum 1 year of administrative, office, customer service, scheduling, or coordination experience.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office (Word and Excel).
• Ability to work independently and manage multiple priorities.
• Must be at least 18 years old.

Responsibilities

• Serve as the primary point of contact for customers throughout their project lifecycle.
• Conduct welcome calls and establish clear expectations for the project process.
• Provide installation-day communication and support.
• Coordinate with customers, installation partners, and internal teams to ensure projects stay on schedule.
• Resolve customer concerns and escalated issues when necessary.

Skills

Customer service

Scheduling

Organizational skills

Communication

Microsoft Office

Independent work

18+ years old

Education

High school diploma or GED

Tools

CRM software

Project management software

Job description

Paramount Builders, Inc. is seeking a highly organized Branch Coordinator to support project execution, customer communication, scheduling, and branch operations. You will be the main contact for customers throughout their projects in a fast-paced environment.

This role offers weekly pay and benefits. It provides opportunities for growth within a supportive team focused on delivering exceptional customer experiences from start to finish.