Branch Operations Manager - Multi-Location Safety & Growth

Ultipro; University Park (IL); On-site; USD 115,000 - 138,000; Full time

Benefits offered by this job

Annual incentive plan

Car allowance

Cell phone

Job summary

Liquid Environmental Solutions is seeking a Branch Operations Manager to lead a multi-location operation out of University Park, IL, with responsibility for two remote sites (Milwaukee & Minneapolis). The role emphasizes safety, P&L ownership, and driving performance in service and fleet management.

You will hire and develop staff, manage routes, oversee inventory, and participate in strategic projects to meet monthly revenue goals within budget.

Qualifications

• 3 years in management or leadership experience.
• CDL A/B driving experience - preferred.
• Experience managing DOT regulated drivers and vehicles - preferred.
• 4 Year degree in related field - preferred.
• Demonstrated good people skill, decision making ability and problem solving.
• Must have the ability to prioritize and be organized.
• Must be able to solve problems, resolve differences, and prioritize.
• Computer skills; MS Office software (Word and Excel).
• Organizational and accountability skills

Responsibilities

• Communicate openly with customers in a courteous and professional manner.
• Take a proactive approach to customers, build a relationship, communicate, visit face to face and by phone, prevent issues before they become a problem, resolve any issues quickly and completely.
• Meet customer expectations for on-time performance and service quality.
• Set the example for making safety the top priority and ensure safety processes and standards are adhered to.
• Manage, direct, and lead all functions within a branch including productivity, overtime management, hours per stop, service quality and timeliness, and asset and fleet management.
• Monitor daily route compliance to assure routes are performed as designed.
• Ensure service fleet is operating at a high standard; perform vehicle inspections and coordinate with fleet providers.
• Maintain an on-hand inventory of supplies/tools and equipment to minimize outages and prevent overstocking.
• Hire high-quality team members and train them effectively; conduct annual performance appraisals.
• Participate in a wide variety of special projects and compile a variety of reports.

Skills

Management

People skills

Problem solving

Prioritization

MS Office

Communication

Education

4 Year degree in related field

Tools

MS Office (Word & Excel)

Job description

Liquid Environmental Solutions is seeking a Branch Operations Manager to lead a multi-location operation out of University Park, IL, with responsibility for two remote sites (Milwaukee & Minneapolis). The role emphasizes safety, P&L ownership, and driving performance in service and fleet management.

You will hire and develop staff, manage routes, oversee inventory, and participate in strategic projects to meet monthly revenue goals within budget.