Branch Operations Manager — Flexible Schedule & Growth

National Exchange Bank & Trust; Brownsville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Flexible scheduling

Education Assistance

Job summary

National Exchange Bank & Trust seeks an Operations Manager to oversee a full-service branch, ensuring adherence to policies and efficient daily operations. You will focus on deposits, online and mobile metrics while delivering top-tier customer service.

Ideal candidates have bank operations experience, strong leadership, and the ability to mentor staff. The role involves security, teller oversight, and community engagement within a busy branch environment.

Qualifications

• Three years of bank operations and customer contact experience required.
• Knowledge of confidentiality and discretion in handling customer and bank information.

Responsibilities

• Oversee branch operations to ensure policies and procedures are followed.
• Meet operational goals including deposits, online and mobile metrics.
• Provide excellent customer service and handle teller transactions.
• Support community relations and assist with facility administration.
• Supervise and mentor staff to maintain a collaborative team environment.

Skills

Customer service

Attention to detail

Branch operations knowledge

People management

Communication

Education

Associate's or Bachelor's degree in business or related field

Tools

Office equipment proficiency

Job description

National Exchange Bank & Trust seeks an Operations Manager to oversee a full-service branch, ensuring adherence to policies and efficient daily operations. You will focus on deposits, online and mobile metrics while delivering top-tier customer service.

Ideal candidates have bank operations experience, strong leadership, and the ability to mentor staff. The role involves security, teller oversight, and community engagement within a busy branch environment.