Branch Operations Leader: Grow & Elevate Service

Denton Chamber; Corinth (TX); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Health savings account

Life insurance

Paid time off

Job summary

PointBank in Corinth, TX is seeking a Branch Operations Manager to energize a team, deliver exceptional customer experiences, and drive branch success. You will lead staffing, coaching, and daily operations to ensure accuracy and regulatory compliance while promoting fraud awareness and customer satisfaction.

The role emphasizes teamwork, process improvement, and community engagement, with opportunities for bonuses and growth within a customer-focused community bank.

Qualifications

• High School Diploma or GED required.
• Financial services or banking experience required.
• Leadership or management experience required.
• Strong communication and customer service skills.
• Positive attitude and passion for helping others succeed.

Responsibilities

• Lead, coach, and motivate a high-performing team through training, scheduling, and development.
• Drive branch growth through sales, referrals, and relationship-building opportunities.
• Oversee teller operations and new account activities while ensuring compliance and accuracy.
• Manage branch cash levels, vault operations, audits, and daily balancing procedures.
• Educate customers on fraud prevention and provide solutions that make banking easier.
• Ensure the branch is organized, well-stocked, and always ready to deliver outstanding service.
• Support community involvement initiatives and represent PointBank with pride.
• Identify opportunities to improve processes and strengthen team performance.

Skills

Leadership

Communication

Customer service

Financial services experience

Education

High School Diploma or GED

Job description

PointBank in Corinth, TX is seeking a Branch Operations Manager to energize a team, deliver exceptional customer experiences, and drive branch success. You will lead staffing, coaching, and daily operations to ensure accuracy and regulatory compliance while promoting fraud awareness and customer satisfaction.

The role emphasizes teamwork, process improvement, and community engagement, with opportunities for bonuses and growth within a customer-focused community bank.