Branch Operations Manager – Banking & Customer Experience

National Exchange Bank & Trust; Brownsville (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Health Savings Account with Employer |

Short and Long Term Disability

Employer Paid Life and AD&D Insurance

Voluntary Life, FSAs, Accident, Ill/Cr

401(k) with Employer Match & Profit Sh

Job summary

National Exchange Bank & Trust in Brownsville, WI seeks an Operations Manager to oversee a full-service branch, ensuring compliance with policies and driving branch metrics. The role covers customer service, security, teller transactions, community relations, and facility administration.

Ideal candidates have 3+ years in bank operations with customer contact; supervision experience is preferred and a relevant degree is favored. Join a stable, community-focused bank offering benefits and growth.

Qualifications

• Three years of bank operations and customer contact experience required.
• Prior people management experience is preferred.
• Associates or bachelor’s degree in business or another related field is preferred.

Responsibilities

• Oversee a full-service branch office to ensure policies and procedures are followed and operational goals are met.
• Meet operational goals including deposit, online, mobile, and other metrics.
• Handle customer service, security, teller transactions, community relations, and facility administration.

Skills

Branch operations knowledge

Supervise employees

Teamwork and independence

Education

Associates or Bachelor’s degree in business or related field

Job description

National Exchange Bank & Trust in Brownsville, WI seeks an Operations Manager to oversee a full-service branch, ensuring compliance with policies and driving branch metrics. The role covers customer service, security, teller transactions, community relations, and facility administration.

Ideal candidates have 3+ years in bank operations with customer contact; supervision experience is preferred and a relevant degree is favored. Join a stable, community-focused bank offering benefits and growth.