Branch Operations Leader – Service & Parts

Wolter, Inc.; Atlanta (GA); On-site; USD 75,000 - 120,000; Full time

Job summary

Wolter, Inc. in Atlanta, GA is seeking an Operations Manager to supervise branch operations, oversee aftermarket performance, and ensure service, parts and rental support meet local goals.

You will partner with management to align with corporate objectives, maintain systems and controls, and develop staff through training; the role requires strong leadership and a proven record in a service environment.

Qualifications

• Leadership: lead people and drive results through others.
• Management: organize and manage multiple priorities.
• Experience: 5+ years in a service environment with supervisory responsibility.

Responsibilities

• Supervise the operations of the branches.
• Partner with general manager and branch managers to meet goals.
• Maintain high customer satisfaction.
• Development and supervision of branch staff.
• Coordinate training opportunities through MHEDA, MRA, and other sources.
• Oversee parts and service billing and KPI audits.

Skills

Leadership

Management

Planning

Interpersonal skills

Microsoft Excel

Microsoft Word

PowerPoint

Communication

Driver's license

Power equipment knowledge

Education

Bachelor's degree in business

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Wolter, Inc. in Atlanta, GA is seeking an Operations Manager to supervise branch operations, oversee aftermarket performance, and ensure service, parts and rental support meet local goals.

You will partner with management to align with corporate objectives, maintain systems and controls, and develop staff through training; the role requires strong leadership and a proven record in a service environment.