Parts Specialist: Customer Support & Inventory

Wolter; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Wolter, based in Atlanta, GA, seeks a dedicated support professional for replacement parts. The role involves assisting customers with parts needs, coordinating with technicians, and managing requests efficiently. The ideal candidate shows exceptional customer service skills and the ability to work closely with sales and service teams.

This position demands good organizational skills, computer proficiency, and a commitment to the company’s mission. Physical demands include some lifting and equipment use, in both an office and shop environment.

Qualifications

• Knowledgeable on material handling and construction equipment.
• Excellent customer service attitude.
• Ability to work with sales and service teams.

Responsibilities

• Handle phone calls for parts needs.
• Fill customer requests for parts.
• Assist technicians in identifying required parts.
• Prepare and follow up on parts quotes.

Skills

Customer service orientation

Organizing and managing priorities

Interpersonal skills

Computer proficiency

Job description

Wolter, based in Atlanta, GA, seeks a dedicated support professional for replacement parts. The role involves assisting customers with parts needs, coordinating with technicians, and managing requests efficiently. The ideal candidate shows exceptional customer service skills and the ability to work closely with sales and service teams.

This position demands good organizational skills, computer proficiency, and a commitment to the company’s mission. Physical demands include some lifting and equipment use, in both an office and shop environment.