Branch Operations Leader - Sales & Team Coaching

Partners Bank; Portsmouth (NH); On-site; USD 65,000 - 85,000; Full time

Job summary

Partners Bank in Portsmouth, New Hampshire invites applications for the Assistant Branch Manager I role. The position is an onsite, full-time management role reporting to the Market Manager and supervising teller and customer service staff.

The incumbent will oversee day-to-day branch operations, drive sales, and ensure adherence to bank policies and regulatory requirements. Candidates should have three or more years of supervisory, sales, service and operations experience in a financial

Qualifications

• Three or more years of supervisory, sales, service and operations experience in a financial institution.
• Proficient verbal and written communication.
• Strong customer sales, service and interpersonal skills.

Responsibilities

• Manage daily branch operations and ensure staff compliance with policies and procedures.
• Provide ongoing guidance and training to branch staff on products, services, processes, and procedures.
• Lead personnel decisions with Market Manager on hiring, scheduling and performance evaluations.
• Oversee teller and customer service activities and workflows in the Market Manager's absence.
• Engage in sales activities to promote bank products and services to customers and prospects.

Skills

Supervisory experience

Sales experience

Customer service excellence

Operations management

Verbal communication

Written communication

Organizational skills

Problem resolution

Technical/computer skills

Job description

Partners Bank in Portsmouth, New Hampshire invites applications for the Assistant Branch Manager I role. The position is an onsite, full-time management role reporting to the Market Manager and supervising teller and customer service staff.

The incumbent will oversee day-to-day branch operations, drive sales, and ensure adherence to bank policies and regulatory requirements. Candidates should have three or more years of supervisory, sales, service and operations experience in a financial