Branch Operations Leader - People, Service & Growth

Ferguson Enterprises, Inc.; El Cajon (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life insurance

401(k) with company match

Job summary

Ferguson Enterprises, LLC. is seeking a Branch Supervisor in El Cajon, CA to lead daily operations and guide a motivated team. You will build trusted relationships with customers and vendors, connect strategy with action, and ensure safe, efficient branch performance.

The role emphasizes customer service leadership, inventory management, and data-driven decision making to drive sales and operational excellence at the local branch.

Qualifications

• Experience leading teams in sales and operations.
• Comfort with financials and using data to guide decisions.
• A collaborative, coaching-focused leadership style.
• A track record of building team trust and consistency.
• Clear, calm problem-solving—even when things move fast.
• Familiarity with process improvement and day-to-day execution.
• Insight into the local market and what matters to your customers.

Responsibilities

• Provide leadership for the organization’s customer-facing associates and branch functions.
• Develop a team with a focus on customer service, policy and strategy implementation.
• Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations.
• Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch.
• Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
• Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location.
• Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.

Skills

Team leadership

Data-driven decisions

Collaborative leadership

Customer focus

Problem solving

Process improvement

Local market knowledge

Job description

Ferguson Enterprises, LLC. is seeking a Branch Supervisor in El Cajon, CA to lead daily operations and guide a motivated team. You will build trusted relationships with customers and vendors, connect strategy with action, and ensure safe, efficient branch performance.

The role emphasizes customer service leadership, inventory management, and data-driven decision making to drive sales and operational excellence at the local branch.