Branch Operations Leader: Lending & Service

Socket.dev; Georgia; On-site; USD 70,000 - 95,000; Full time

Job summary

Navy Federal Credit Union in Georgia seeks a Branch Manager to lead daily operations, supervise staff, and ensure exceptional member service. You will manage cash processes, oversee security, and coordinate recruitment, training, and budgeting to align with strategic goals.

The role emphasizes compliance, cross-division collaboration, and staff development to drive performance and growth across the branch network.

Qualifications

• Strong leadership and supervisory abilities.
• Excellent interpersonal and communication skills.
• Excellent organizational and time-management capabilities.
• Ability to analyze data and make sound decisions.
• Experience guiding cross-functional teams and mentorship.

Responsibilities

• Supervise and lead branch team to deliver Navy Federal products and services.
• Assist Manager in cash operations and asset security procedures.
• Oversee vault opening/closing and balancing.
• Participate in community outreach and member engagement events.
• Recruit, onboard and train staff; monitor budgets and expenses.
• Develop staff in technical, leadership and soft skills.
• Ensure compliance with security, HR policies and procedures.
• Perform supervisory duties and act as Manager in absence.

Job description

Navy Federal Credit Union in Georgia seeks a Branch Manager to lead daily operations, supervise staff, and ensure exceptional member service. You will manage cash processes, oversee security, and coordinate recruitment, training, and budgeting to align with strategic goals.

The role emphasizes compliance, cross-division collaboration, and staff development to drive performance and growth across the branch network.