Branch Banking Leader: Growth, Loans & Customer Experience

Security Federal Bank; North Augusta (GA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Security Federal Bank in Georgia seeks a Retail Banking Manager I to lead a branch team, drive growth and ensure an exceptional customer experience. You will manage loan portfolio growth, promote consumer and commercial products, develop relationships with customers and community partners, and guide staff through coaching and daily operations.

The role emphasizes compliance, risk management, and collaboration with market managers to meet branch objectives.

Qualifications

• Experience leading a bank branch team
• Ability to drive loan growth and cross-sell
• Strong customer service and problem solving
• Knowledge of banking regulations and CIP
• Active participation in community initiatives

Responsibilities

• Lead branch team to achieve performance targets
• Promote consumer and commercial loan products
• Handle day-to-day transactions and account services
• Develop new customer relationships and referrals
• Collaborate with partners to grow loan portfolios
• Ensure compliance with bank policies and regulations
• Represent the bank in community activities
• Support training and coaching of staff
• Oversee branch budgets and expenses

Skills

Customer relationships

Team leadership

Coaching

Branch operations

Credit products

Regulatory compliance

Community outreach

Job description

Security Federal Bank in Georgia seeks a Retail Banking Manager I to lead a branch team, drive growth and ensure an exceptional customer experience. You will manage loan portfolio growth, promote consumer and commercial products, develop relationships with customers and community partners, and guide staff through coaching and daily operations.

The role emphasizes compliance, risk management, and collaboration with market managers to meet branch objectives.