Branch Manager: Financial Services Leader & Team Coach

GCB: Georgia Community Bank; Georgia; On-site; USD 60,000 - 80,000; Full time

Job summary

A reputable community bank in Georgia seeks a Branch Manager to oversee its operations and lead a team focusing on excellence in customer service. The role requires developing relationships with clients while ensuring compliance with banking regulations. Candidates should have over 2 years of experience in supervising teams and managing customer service, with a preference for experience in lending. This position offers opportunities for professional growth and development within the bank's supportive environment.

Qualifications

• 2+ years of supervisory experience.
• 2+ years of customer service and/or sales experience.
• 1+ year of lending experience; must be licensed or able to be licensed.

Responsibilities

• Oversee branch operations with deposit and loan customers.
• Lead and manage branch staff and operations.
• Ensure high levels of customer satisfaction and resolve complaints.
• Develop and maintain long-term customer relationships.
• Monitor account statuses and assist with branch audits.
• Prepare branch reports and coordinate operations with various departments.
• Train and coach staff to enable effective performance.

Skills

Advanced verbal and written communication skills

Advanced interpersonal, customer service, and sales skills

Proficient computer skills

Job description

A reputable community bank in Georgia seeks a Branch Manager to oversee its operations and lead a team focusing on excellence in customer service. The role requires developing relationships with clients while ensuring compliance with banking regulations. Candidates should have over 2 years of experience in supervising teams and managing customer service, with a preference for experience in lending. This position offers opportunities for professional growth and development within the bank's supportive environment.