Branch Operations Leader I

Members 1st Federal Credit Union; Shippensburg (Cumberland County); On-site; USD 42,000 - 52,000; Full time

Job summary

Members 1st Federal Credit Union is seeking an Assistant Branch Manager I to supervise daily branch operations, ensure accuracy, and drive member satisfaction. You will guide deposits, loans, and service metrics while coaching staff to achieve development goals.

The role emphasizes compliance, sales culture, and collaboration with members and staff to promote technology and self-service options. Leadership experience is required.

Qualifications

• 3-5 years of related experience
• 1-3 years of leadership/management experience
• General knowledge of credit union products and services

Responsibilities

• Supervise daily branch staff operations and ensure accuracy and high member satisfaction.
• Guide branch growth of deposits, loans, and service ratio; coach staff through development plans.

Skills

Communication skills

Interpersonal skills

Attention to detail

Credit union products

Sales opportunities

Coaching staff

Analytical skills

Time management

PC literacy

Education

Associate's degree

Job description

Members 1st Federal Credit Union is seeking an Assistant Branch Manager I to supervise daily branch operations, ensure accuracy, and drive member satisfaction. You will guide deposits, loans, and service metrics while coaching staff to achieve development goals.

The role emphasizes compliance, sales culture, and collaboration with members and staff to promote technology and self-service options. Leadership experience is required.