Branch Operations Leader - Growth, Service & Compliance

Burnett Specialists Staffing | Recruiting; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Burnett Specialists Staffing | Recruiting in Houston is seeking an Assistant Branch Manager to support daily branch operations, collaborate with the Branch Manager to achieve financial goals, and deliver outstanding customer service.

You will oversee staffing, prepare branch reports, ensure policy compliance, manage deposits and loans, and coach team members to meet performance targets. The role emphasizes risk awareness and growing digital banking solutions for members.

Qualifications

• Banking or retail management experience preferred.
• Strong leadership and team coaching skills.
• Customer service excellence mindset.

Responsibilities

• Assists manager in reaching profit, performance, and customer service goals.
• Oversees branch operations and reports for manager review.
• Ensures compliance with policies, security requirements, and government regulations.
• Coaches tellers and personal bankers to meet performance targets.
• Opens new accounts, processes consumer loans, and promotes digital solutions.

Job description

Burnett Specialists Staffing | Recruiting in Houston is seeking an Assistant Branch Manager to support daily branch operations, collaborate with the Branch Manager to achieve financial goals, and deliver outstanding customer service.

You will oversee staffing, prepare branch reports, ensure policy compliance, manage deposits and loans, and coach team members to meet performance targets. The role emphasizes risk awareness and growing digital banking solutions for members.