Branch Growth & Operations Leader

Point Bank; Aubrey (TX); On-site; USD 52,000 - 79,000; Full time

Job summary

PointBank in Aubrey, TX is seeking a Branch Operations Manager to lead day-to-day branch functions, ensure regulatory compliance, and drive customer service excellence. The role emphasizes strong people leadership, cash handling accuracy, and adherence to bank policies.

You will coach staff, monitor branch performance, ensure risk controls, and support sales campaigns to grow deposits and loan products while maintaining a safe and efficient branch environment.

Responsibilities

• Lead day-to-day branch operations ensuring service quality and compliance with bank policies.
• Manage cash handling, vault, audits, and teller functions to maintain accuracy and security.
• Coach staff, schedule shifts, conduct training, and provide performance feedback.
• Monitor branch metrics, drive sales referrals, and participate in community outreach.
• Ensure a positive customer experience and promote PointBank’s products to customers.

Job description

PointBank in Aubrey, TX is seeking a Branch Operations Manager to lead day-to-day branch functions, ensure regulatory compliance, and drive customer service excellence. The role emphasizes strong people leadership, cash handling accuracy, and adherence to bank policies.

You will coach staff, monitor branch performance, ensure risk controls, and support sales campaigns to grow deposits and loan products while maintaining a safe and efficient branch environment.