Branch Operations Leader - Growth & Service

Wallace Management Company LLC; Oklahoma; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Management Company LLC is seeking a Branch Manager to lead daily operations and supervise branch staff in Oklahoma. You will deliver outstanding customer service, train employees, and ensure compliance with company policies and consumer finance regulations.

The role emphasizes growth, keeping delinquent work in check, and maintaining strong customer relations. The position may require occasional travel and is currently accepting applications.

Qualifications

• Friendly and outgoing Branch Manager
• Provide on-site day-to-day management and supervision of branch employees
• Train new employees and develop skills in line with company policies and laws governing consumer finance

Responsibilities

• Provide on-site day-to-day management and supervision of branch employees.
• Trains new employees and develops their skills and understanding of company policies and all phases of branch operations, procedures and laws governing the consumer finance business.
• Keep the District Manager up to date on the overall performance of the branch.
• Provide leadership to motivate employees and maintain branch production by meeting company standards.
• Maintain growth in accounts and receivables by obtaining new borrowers and retaining existing borrowers.
• Prepare reports as required by management
• Maintain good customer relations
• Maintain internal audits to satisfactory or better.
• See that all delinquent work is completed each day.
• Handle all serious customer issues that require management assistance.

Skills

Customer service

Sales experience

Leadership

Job description

Wallace Management Company LLC is seeking a Branch Manager to lead daily operations and supervise branch staff in Oklahoma. You will deliver outstanding customer service, train employees, and ensure compliance with company policies and consumer finance regulations.

The role emphasizes growth, keeping delinquent work in check, and maintaining strong customer relations. The position may require occasional travel and is currently accepting applications.