Branch Operations Leader: Growth & Safety

Bentley-Truck-Services---S.-Philadelphia; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

PTO, sick time, and paid holidays

Generous 401(k) match

Medical, dental, and vision insurance

Company-paid life insurance

Supplemental insurance options

Employee referral bonus

Supportive, team-focused workplace

Job summary

Bentley Truck Services, Inc. is seeking a Branch Manager for our Essington, PA location. You will oversee daily operations to ensure safety, efficiency, and profitability, with managers reporting to you across service, lease & rental, parts, and sales.

Develop teams, maintain strong customer service, and drive business growth. The role requires a focus on accountability, coordinating locations, and representing the company in a professional manner. Reports to the Sr.

Qualifications

• At least 5 years managerial experience in Body Shop or Service.
• Associates degree or 10 years related experience.
• Familiar with Microsoft Office software.
• Mentor and hold employees accountable.
• Help grow teams via hiring and development.
• Knowledge of safety and compliance in body shops.

Responsibilities

• Promote safety throughout the facility and maintain cleanliness and customer service culture.
• Provide weekly updates to owners on location performance and needs.
• Interact with customers and provide repair estimates; keep insurers informed of status.
• Schedule technicians to meet workload and coordinate payments with customers/insurers.
• Ensure proper time submission for payroll and adherence to guidelines.
• Lead and develop teams to grow capabilities and drive business growth.
• Escalate HR matters through proper channels when needed.

Skills

Strong communication

Prioritization

Business acumen

Customer service

Management

Mentoring

Organization

Education

Associates degree (Bachelors preferred)

Tools

Microsoft Office

Job description

Bentley Truck Services, Inc. is seeking a Branch Manager for our Essington, PA location. You will oversee daily operations to ensure safety, efficiency, and profitability, with managers reporting to you across service, lease & rental, parts, and sales.

Develop teams, maintain strong customer service, and drive business growth. The role requires a focus on accountability, coordinating locations, and representing the company in a professional manner. Reports to the Sr.