Branch Operations Leader — Growth & Impact

Worldpac, Inc.; West Conshohocken (PA); On-site; USD 66,000 - 88,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Job summary

Worldpac is seeking a Branch Operations Manager to direct and evaluate branch operations, assets, and staff performance. The role focuses on staffing, budgeting, service quality, and safety compliance across daily warehouse activities.

The ideal candidate has strong leadership, customer service, and communication skills, with experience in warehouse operations and cash handling. The position is on-site and offers comprehensive benefits.

Qualifications

• At least 4 years of leadership experience in a warehouse-related field.
• At least 1 year of cash handling experience.
• Must be able to read, write, and speak English fluently.
• Eligible to work in the country you are applying for.
• Be available to open/close the warehouse Mon-Fri and Saturdays as needed.
• Must meet state/provincial driver's license requirements prior to driving a company vehicle.
• Basic clerical and physical task capability.
• Strong leadership and organizational skills.

Responsibilities

• Interviewing, hiring and training new team members; conducting performance appraisals and counseling.
• Regular communication with Regional Operations Manager and HR.
• Instill a customer service-oriented philosophy in all conduct.
• Prepare and submit annual operational budget and optimize resource use.
• Coordinate with customers and Branch management to improve services.
• Drive company vehicle to deliver orders or pickup returns safely.

Skills

Leadership

Cash handling

English fluency

Warehouse operations

Safety awareness

Interpersonal skills

Multitasking

Microsoft Office

Bilingual (nice-to-have)

Education

High school diploma or GED

Associates degree preferred

Tools

Microsoft Office

Job description

Worldpac is seeking a Branch Operations Manager to direct and evaluate branch operations, assets, and staff performance. The role focuses on staffing, budgeting, service quality, and safety compliance across daily warehouse activities.

The ideal candidate has strong leadership, customer service, and communication skills, with experience in warehouse operations and cash handling. The position is on-site and offers comprehensive benefits.