Branch Operations Leader — Flexible Schedule & Travel

ADP, Inc.; Oak Forest (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Retirement plans (401(k) + ESOP)

Free FunRewards checking account

Job summary

Marquette Bank in Oak Forest, IL is seeking a Branch Operations Flex Manager who will oversee daily teller operations, ensure accurate end-of-day balancing, and coordinate branch programs. Flex position requires travel to multiple branches and a flexible schedule.

You will supervise tellers, approve transactions, manage scheduling, and lead staff development while maintaining compliance with bank policies and regulations.

Qualifications

• High school graduate or equivalent required
• Previous experience in teller work direction in the teller department and banking experience
• High level of customer service skills
• Ability to remain current in product knowledge, Bank promotions, and system operations
• Must be versatile and possess excellent communication skills to interact with employees and customers
• Knowledge of all security procedures pertaining to alarm systems, and pertaining to security
• Thorough knowledge of vault balancing and ATM balancing
• Ability to inspire confidence, trust and respect
• Willing to further education in banking
• A self-motivated, detailed individual with a thorough knowledge of the teller operations and the senior teller operations

Responsibilities

• Exercise the usual authority of a leader concerning the implementation of communication of corporate policies, programs and objectives related to the staffing, training, performance, promotions and career development of staff members. The emphasis is to ensure a customer focused staff that is compliant
• Directly supervise the teller and senior teller staff
• Complete the scheduling process of tellers
• Approve teller transactions
• Open and close of the branch
• Balance all aspects of the branch such as cash, cash advance, vault, discipline, training & development and motivation of staff
• Research and resolve teller differences
• Perform the employee evaluation process for the teller department
• Perform teller functions when not directly supervising
• Evaluate and focus on the strengths and weakness of the teller staff and provide ongoing training and coaching

Skills

Customer service

Leadership

Communication

Banking operations

Teller supervision

Regulatory compliance

Staff training

Education

High school diploma or equivalent

Job description

Marquette Bank in Oak Forest, IL is seeking a Branch Operations Flex Manager who will oversee daily teller operations, ensure accurate end-of-day balancing, and coordinate branch programs. Flex position requires travel to multiple branches and a flexible schedule.

You will supervise tellers, approve transactions, manage scheduling, and lead staff development while maintaining compliance with bank policies and regulations.