Branch Operations Leader — Financial Services

raymondjames; Chattanooga (TN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life, disability, and critical illness

Retirement savings & 401(k)

Job summary

Raymond James in Chattanooga, TN seeks a Branch Operations Manager to oversee daily branch operations, ensure compliance with firm and regulatory policies, and drive efficiency.

You will supervise associates, coordinate home office workflow, manage audits, and participate in performance reviews and staffing. This on-site role requires a Bachelor's degree and 3–6 years in financial services, with series licenses.

Qualifications

• Bachelor's degree and 3–6 years in financial services, preferably with operational management and supervisory experience.
• SIE required; Series 7, 9 & 10; Series 63, 65 and/or 66 as required by state; ability to obtain additional registrations if needed.
• Travel up to 50% and resident work style.

Responsibilities

• Performs back-up for all operational functions as required by workloads and absences.
• Works directly with home office personnel to coordinate branch-home office workflow.
• Completes self-audit of branch procedures.
• Assists Branch Manager with confidential matters and compliance visits and replies.
• Assists Branch Manager with controlling expenses and operating at peak efficiencies.
• Oversees ordering of supplies, purchase orders and postage usage.
• Maintains accounting of branch petty cash.
• May review branch invoices and operating statements.
• Researches and resolves complex problems relating to client accounts and inquiries.
• Assists Branch Manager in disseminating information at regular branch meetings.
• Coordinate rent, facility, office maintenance and cleaning/security issues.
• Recruits, selects, orients, trains and supervises branch operations associates.
• In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files.
• Reviews daily work of operations associates.
• Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow.
• Ensures daily staffing levels and cross-training is adequate.
• Coordinates registrations, continuing education, licensing, etc. of branch personnel.
• Performs other duties and responsibilities as assigned. May perform some Branch Manager duties

Education

Bachelor's degree

Job description

Raymond James in Chattanooga, TN seeks a Branch Operations Manager to oversee daily branch operations, ensure compliance with firm and regulatory policies, and drive efficiency.

You will supervise associates, coordinate home office workflow, manage audits, and participate in performance reviews and staffing. This on-site role requires a Bachelor's degree and 3–6 years in financial services, with series licenses.