Branch Operations Manager-Chattanooga, TN

Raymond James; Chattanooga (TN); On-site; USD 75,000 - 115,000; Full time

Job summary

Raymond James seeks an experienced leader to manage overall branch operational efficiency in Chattanooga. You will supervise day-to-day functions, ensure compliance with firm and regulatory policies, and coordinate with home office staff to streamline branch workflow.

The role requires a Bachelor’s degree and 3–6 years of general experience with 13 months–3 years in a managerial capacity. FINRA exams are listed as required certifications.

Qualifications

• Bachelor’s degree required.
• General experience 3–6 years; manager experience 13 months–3 years.
• FINRA examinations listed in the certifications: s10, s65, s66, s7, s9.

Responsibilities

• Back-up for all branch operational functions as workloads/absences require.
• Coordinate branch-home office workflow with home office personnel.
• Conduct self-audits of branch procedures and assist with compliance visits.
• Oversee expenses, supplies, and branch invoices; manage petty cash.
• Supervise branch operations associates and conduct performance appraisals.

Skills

Branch operations

Regulatory compliance

People leadership

Process improvement

Education

Bachelor’s (Required)

Job description

Job Description Summary

Under branch manager direction manage the overall operational efficiency of the branch office. Directs day to day operational functions, ensuring compliance with firm and regulatory policies and procedures. Uses extensive knowledge and skills obtained through education and experience to identify, research, analyze and resolve complex issues.

Job Description

Responsibilities Performs back-up for all operational functions as required by workloads and absences. Works directly with home office personnel to coordinate branch-home office workflow. Completes self-audit of branch procedures. Assists Branch Manager with confidential matters and compliance visits and replies. Assists Branch Manager with controlling expenses and operating at peak efficiencies. Oversees ordering of supplies, purchase orders and postage usage. Maintains accounting of branch petty cash. May review branch invoices and operating statements. Researches and resolves complex problems relating to client accounts and inquiries. Assists Branch Manager in disseminating information at regular branch meetings. Coordinate rent, facility, office maintenance and cleaning/security issues. Recruits, selects, orients, trains and supervises branch operations associates. In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files. Reviews daily work of operations associates. Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow. Ensures daily staffing levels and cross-training is adequate. Coordinates registrations, continuing education, licensing, etc. of branch personnel. Performs other duties and responsibilities as assigned. May perform some Branch Manager duties

Education

Bachelor’s (Required)

Work Experience

General Experience - 3 to 6 years, Manager Experience - 13 months to 3 years

Certifications

s10 - General Securities Sales Supervisor - General Module Examination - Financial Industry Regulatory Authority (FINRA), s65 - Uniform Investment Adviser Law Examination - Financial Industry Regulatory Authority (FINRA), s66 - Uniform Combined State Law Examination - Financial Industry Regulatory Authority (FINRA), s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (FINRA), s9 - General Securities Sales Supervisor - Options Module Examination - Financial Industry Regulatory Authority (FINRA)

Travel

Up to 50%

Workstyle

Resident

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We Expect Our Associates At All Levels To

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.