Branch Operations Leader: Drive Service & Efficiency

Socket.dev; North Augusta (SC); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Company-matching 401(k)

Job summary

TruGreen seeks a Branch Operations Manager to oversee daily branch operations, lead staff, and ensure exceptional customer service. You will manage budgets, monitor compliance, and drive performance improvements while guiding a team toward service excellence.

The role emphasizes leadership, strategic thinking, and a focus on safety, quality, and branch profitability within a field-based service environment.

Qualifications

• Associate's degree in a business-related discipline and two (2) or more years of related experience.
• 2+ years of supervisory management experience.
• Valid, permanent driver's license from state of residence.
• Must be 21 years of age by date of hire.

Responsibilities

• Oversee daily branch operations, ensuring safe, timely, quality service.
• Lead staff hiring, training, performance evaluations, and development.
• Ensure customer service excellence and effective issue resolution.
• Maintain compliance with regulations and licensing of staff.
• Manage budgets, forecasts, and financial performance metrics.
• Analyze data to identify trends and drive improvements.
• Develop and implement strategies to boost efficiency and profitability.
• Foster positive team culture and employee engagement.
• Identify and implement process improvements for efficiency.

Skills

Leadership

Operational Management

Customer Service

Communication Skills

Analytical Skills

Financial Acumen

Problem Solving

Compliance Knowledge

Adaptability

Education

Associate's degree in business

Job description

TruGreen seeks a Branch Operations Manager to oversee daily branch operations, lead staff, and ensure exceptional customer service. You will manage budgets, monitor compliance, and drive performance improvements while guiding a team toward service excellence.

The role emphasizes leadership, strategic thinking, and a focus on safety, quality, and branch profitability within a field-based service environment.