Branch Operations Leader - Drive Efficiency & Service

TRUGREEN; Wilmington (DE); On-site; USD 83,000 - 139,000; Full time

Job summary

TruGreen in Wilmington, Delaware is seeking a Branch Operations Manager to oversee daily branch operations, staff, safety, and service quality. You will translate district goals into branch priorities, monitor performance metrics, and drive initiatives to improve efficiency and customer satisfaction.

The role requires leadership, strong communication, and a track record of managing budgets and staff in a field service environment.

Qualifications

• Associate degree and 2+ years supervisory experience in branch operations.
• Valid, permanent driver’s license.
• Must be 21 years of age by date of hire.

Responsibilities

• Oversee daily branch operations and ensure timely, quality service.
• Lead staff hiring, training, performance evaluations, and development.
• Ensure safety training and regulatory compliance.
• Manage budgets, forecasts, and financial performance metrics.
• Monitor performance data and implement improvement initiatives.
• Coordinate with district leadership and communicate with customers.

Skills

Leadership

Operations management

Staff management

Customer service

Communication

Analytical skills

Financial acumen

Problem-solving

Compliance knowledge

Adaptability

Education

Associate's degree in business-related discipline

Job description

TruGreen in Wilmington, Delaware is seeking a Branch Operations Manager to oversee daily branch operations, staff, safety, and service quality. You will translate district goals into branch priorities, monitor performance metrics, and drive initiatives to improve efficiency and customer satisfaction.

The role requires leadership, strong communication, and a track record of managing budgets and staff in a field service environment.