Branch Operations Leader & Customer Experience Coach

Ameris Bank; McDonough (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan with company 50

Paid Sick and Vacation Leave

Volunteer/Service Day

Employee Stock Purchase Plan

Life Insurance

Job summary

Ameris Bank in McDonough, GA seeks a Branch Supervisor to lead daily branch operations, coach staff, and drive sales while ensuring high customer service standards. You will manage lobby and teller activities, optimize resources, and support compliance with banking policies. A bachelor’s degree and 3+ years in retail banking are preferred.

Join a team focused on integrity, collaboration, and community impact, with competitive benefits and growth opportunities.

Qualifications

• Highly motivated team-player with collaborative mindset.
• Strong written and verbal communication skills.
• Knowledge of branch operations and banking policies.
• Proficiency in PC and common office software.

Responsibilities

• Supervise branch operations including lobby and teller lines.
• Recruit, train, and coach branch staff; schedule and motivate team.
• Optimize use of resources to meet branch needs.
• Apply effective sales strategies to grow customer relationships.
• Ensure customer experience meets standards and resolve issues.

Skills

Team player

Communication skills

Branch operations

Banking policies

PC proficiency

Google Docs

Microsoft Office

Education

Bachelor’s degree in business or related field

Tools

Google Docs

Microsoft Office

Job description

Ameris Bank in McDonough, GA seeks a Branch Supervisor to lead daily branch operations, coach staff, and drive sales while ensuring high customer service standards. You will manage lobby and teller activities, optimize resources, and support compliance with banking policies. A bachelor’s degree and 3+ years in retail banking are preferred.

Join a team focused on integrity, collaboration, and community impact, with competitive benefits and growth opportunities.