Branch Operations Leader - Building Materials Growth

LHH; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

401(k) matching

Job summary

LHH is seeking a Branch Operations Manager in Indianapolis, IN to lead a wholesale/showroom distribution operation. The role emphasizes P&L ownership, growth strategies, and building a high-performing team while enhancing front-of-house operations and customer service.

Compensation includes base, bonus, and commissions, with strong medical, PTO, and 401(k) benefits. Ideal candidates will bring 3+ years of leadership in building materials or related sales environments, plus cross-functional team

Qualifications

• Bachelor degree in Business, Sales, Supply Chain, Operations Management, or Construction preferred.
• Minimum 3+ years of leadership experience in building materials/building supply industries required.
• Experience in homebuilder/contractor-driven sales environments desired.
• Ability to manage full P&L and drive branch profitability.
• Experience leading cross-functional teams across sales, warehouse, and customer service.

Responsibilities

• Oversee daily branch operations including sales, front of house/counter operations, delivery, and customer service functions
• Drive branch performance through effective leadership, accountability, and operational execution
• Manage full P&L including revenue, margins, expenses, and profitability
• Develop and execute branch-level growth strategies to increase market share and revenue
• Build and maintain strong relationships with key customers and local partners
• Partner with sales teams to develop pipeline and achieve revenue targets
• Monitor KPIs and implement corrective actions to improve performance outcomes
• Lead inventory management including accuracy, levels, replenishment planning
• Ensure efficient coordination between purchasing, logistics, and warehouse teams
• Hire, train, and develop employees to build a high-performing and engaged workforce
• Foster a culture of teamwork, accountability, and continuous improvement
• Maintain compliance with company policies, safety standards, and operational procedures
• Identify process improvements to enhance productivity and service levels
• Support customer satisfaction initiatives and resolve escalated service issues

Skills

Leadership

Communication

Team development

Analytical skills

Ownership mindset

Adaptability

Customer service

Education

Bachelor degree in Business, Sales, Supply Chain, Operations Management, or Construction

Job description

LHH is seeking a Branch Operations Manager in Indianapolis, IN to lead a wholesale/showroom distribution operation. The role emphasizes P&L ownership, growth strategies, and building a high-performing team while enhancing front-of-house operations and customer service.

Compensation includes base, bonus, and commissions, with strong medical, PTO, and 401(k) benefits. Ideal candidates will bring 3+ years of leadership in building materials or related sales environments, plus cross-functional team